Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped on Sundays or public holidays.

Once your order has been dispatched, you will receive a shipping confirmation along with tracking details (where available).

Shipping Time

Estimated delivery times:

  • Metro Cities: 3–5 business days

  • Tier 2 & Tier 3 Cities: 4–7 business days

  • Remote Areas: 5–10 business days

Delivery times may vary during peak seasons, holidays, or due to courier-related delays.

Shipping Charges

We offer Free Shipping on all prepaid orders across India.

Any applicable shipping charges for Cash on Delivery (COD) orders will be displayed during checkout.

Order Tracking

After your order is shipped, tracking information will be sent via email, SMS, or WhatsApp (if provided).

Please allow up to 24 hours for tracking updates to appear.

Delivery Delays

While we strive to ensure timely delivery, unexpected delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Remote location accessibility

We appreciate your patience and understanding in such situations.

Incorrect Address

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges for re-delivery.

Damaged or Lost Packages

If your package arrives damaged or appears lost in transit, please contact our support team within 48 hours of delivery or the expected delivery date.

We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions, please contact us:

Email: support@yourstore.com

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST